DHL deploys 9,000 collaborative robots globally to manage volatile peak seasons via flexible autonomy
DHL opinion: Peak season, peak efficiency – solving supply chain complexity with confidence
DHL Supply Chain operates over 9,000 collaborative robots worldwide, expanding its active fleet by 30 percent during peaks to pick more than 1.5 billion items while integrating human oversight for unstructured tasks like delicate wrapping.
Source: Robotics & Automation News · Read original article ↗
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>1,500,000,000
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e past year. To handle volume spikes in peak season, we temporarily expand our active robot fleet by 30 percent, adding short-term capacity without expanding physical warehouse footprints. Since scaling began, these systems have picked over 1.5 billion items – with the milestone one-billionth item being a pink beanie. This acceleration in technology deployment has happened alongside workforce expansion, with over 40,
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re where that balance is tested the most, drastically reducing the margin for error. Bridging the divide between what’s possible with technology and what will work in the warehouse means orchestrating the human workforce, physical automation and digital intelligence into one responsive network. At DHL Supply Chain, we currently operate over 9,000 collaborative robots globally, having added roughly 1,000 units over th
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e past year. To handle volume spikes in peak season, we temporarily expand our active robot fleet by 30 percent, adding short-term capacity without expanding physical warehouse footprints. Since scaling began, these systems have picked over 1.5 billion items – with the milestone one-billionth item being a pink beanie. This acceleration in technology deployment has happened alongside workforce expansion, with over 40,
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y establishing a standardised automation blueprint, we took a setup configured for a European retail customer and replicated that exact architecture for an industrial client in another market. This blueprint approach reduced total deployment and system integration effort by 30 percent while providing built-in resilience and future-proof flexibility. Grounding physical AI in operational reality Having this foundation
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Source：Robotics & Automation News · roboticsandautomationnews.com